Frequently Asked Questions

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• Meet with the parties individually and together to learn about the dispute. The mediator will ask questions and listen carefully to each party's perspective.
• Help the parties identify the underlying issues and interests in the dispute. The mediator may use a variety of techniques to help the parties see the dispute from a different perspective and to understand each other's needs.
• Facilitate communication and negotiation between the parties. The mediator will help the parties to communicate effectively and to exchange proposals. The mediator may also help the parties to brainstorm solutions and to identify areas of compromise.
• Help the parties to reach a mutually agreeable resolution. The mediator will not make decisions for the parties, but will help them to reach a resolution that is fair and satisfactory to everyone involved.

If the parties are able to reach an agreement, the mediator may help them to draft a written settlement agreement. The settlement agreement should be clear and specific, and it should set out the terms of the agreement in detail.

Mediation can be a very effective way to resolve disputes, but it is important to note that it is not a guarantee of success. Mediation is a voluntary process, and either party can walk away at any time. However, if the parties are willing to work together in good faith, mediation can be a very rewarding experience.